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Agile Finance Summit

AFS 2021: Finance as Customer Service: 4 Keys to Happier Customers

Join Joe Garafalo, Co-Founder and COO of Mosaic, and Brian Weisberg, Head of Finance and Business Operations at Tidelift, as they explore the idea of building your workflow and tech stack around your customers.

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In this presentation, you will learn:
  • Why collaboration is the make-or-break skill for the next generation of finance leaders
  • The importance of creating a common language for finance and the rest of the business
  • How to collaborate with business unit leaders to build workflows for strategic success
  • What finance needs to do to become trusted partners to those on other teams

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